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Data protection and the importance of information integrity

Friday, 25 August 2017

On-vehicle CCTV and the volumes of data captured by operators is rising exponentially. It is vital that the end-user is fully aware of and understands the legal obligations of both management and distribution of the data.

Any data obtained containing personal information ‒ or which can be used to identify an individual ‒ must be held and processed in line with the Data Protection Act 1998 (DPA).

The DPA is enforced by the Information Commissioner's Office (ICO), which can fine, enforce, audit and even prosecute operators who breach the Act.

Responsible management and use of data

Operators must comply with the following when processing data:

1. Always store data safely and securely
2. Ensure data is processed fairly and lawfully
3. Take into account the effect on the individual and their privacy
4. Have clear rules, policies and audit trails in place that the public can access
5. Keep associated data accurate and up to date
6. Use data for limited, specifically-stated purposes
7. Retain data only as long as necessary
8. Provide appropriate training, knowledge and information to all staff accessing data
9. If requested, be able to provide a copy of the information held about a person and the reason for holding it within 40 days
10. Only share the data with approved third parties and prove it has been lawfully obtained and stored securely

How technology can help

Modern on-vehicle surveillance technology has been specially designed to operate in challenging environments, ensuring clarity, reliable data capture, and support consistent evidence management protocols.

On-vehicle systems such as digital video recorders (DVRs) and cameras, have been ruggedised to withstand extreme road conditions and can continue recording in the event of an incident. With tamper-proof and high-definition IP camera technology, data integrity, and clarity is protected from the outset.

Integrated surveillance management platforms, such as Synectics’
Synergy 3, can help operators address many of their data management obligations. For example, unifying telematics, CCTV, and other on-vehicle third-party systems provides a more holistic understanding of events with comprehensive data analysis.

Synergy 3’s customisable incident management stores data as evidence within a secure storage location for a complete managerial audit trail.

For authentication purposes, Synergy 3 creates a Secure Hash Algorithm (SHA-2) encryption code, providing a unique number for each channel of video recorded. If someone alters the footage, a different numerical code is applied which can be compared to the original file to confirm if the footage was modified.

For more information on Data protection and the importance of information integrity, Synectics will be exhibiting in October for Coach and Bus UK 2017 Stand N19.